Shipping policy

We process all orders within 2–5 business days after payment is confirmed. Once your order has shipped, you will receive a confirmation email with tracking details. Delivery times may vary depending on your location, but most orders arrive within 7–14 business days. Please note that weekends and holidays are not included in processing or shipping times.

Shipping fees are calculated at checkout and are non-refundable. We are not responsible for delays caused by customs, courier issues, or factors beyond our control. If your package arrives damaged or is lost in transit, please contact us at admin@itssunamia.com and we will work with the carrier to resolve the issue.